Admissions follow-ups that never fall through the cracks

The challenge

Admissions work arrives in waves. A campaign, a board-results week or an open day can bring in hundreds of enquiries in a single afternoon, and the counselling team cannot call them all.

Parents often want to talk, not to fill forms. A short, friendly conversation in their own language can answer the worries that stop an application.

After enrolment, the calls continue: fee due dates, document submission, parent-teacher meetings. These are important but predictable.

How ring24 helps

1. 01

   Calls every enquiry fast

   A new enquiry triggers a call within minutes, while the parent still has the school in mind.

2. 02

   Answers the common questions

   Fees, syllabus, transport, timings and eligibility are explained from the information you provide, in the parent's language.

3. 03

   Books counselling and visits

   The agent offers available slots, confirms them and sends reminders so the counsellor meets prepared families.

4. 04

   Reminds about fees and documents

   Polite calls remind parents of due dates and pending documents and send the payment or upload link.

5. 05

   Keeps your records tidy

   Outcomes and notes are written back to your admissions system so counsellors never start from scratch.

An admissions enquiry

An illustrative call, shown here in English. Your agent speaks the caller’s own language.

• AgentHello, this is Sunita from Bright Future School. You enquired about Class 6 admissions. Is this a good time to talk?
• CallerYes. What is the fee structure, and is there school transport?
• AgentI will send the fee details on WhatsApp now. Transport is available on most routes. May I know which area you live in?
• CallerNear the railway station.
• AgentThat route is covered. Would you like to meet our counsellor on Saturday at 10 a.m.?

What your agent can do

• Respond to new enquiries within minutes
• Answer fee, syllabus and transport questions
• Book counselling sessions and campus visits
• Send brochures, fee schedules and payment links
• Remind parents about fees and documents

What to measure

Because every call is recorded, transcribed and tagged with an outcome, you can track the numbers that matter to your team:

• Time from enquiry to first conversation
• Enquiry-to-counselling conversion
• Counselling-to-enrolment conversion
• On-time fee and document collection

Hear it for yourself

Listen to sample calls from ring24 voice agents in several Indian languages, with live captions.

Hear sample calls